Shana (Wilson) Mason MBA, FPC is an experienced professional with a background in customer success and account management. Currently serving as a Senior Consultant at EY, Shana has previously held positions including Customer Success Account Manager at Jubilant and Customer Success Manager at SalesLoft. Additionally, Shana has extensive experience as a Lead Account Manager at Ultimate Software Human Capital Management System and progressed to the role of Lead Account Manager II at UKG (Ultimate Kronos Group).