Jennifer Carman

Head of Training at Eye Care Leaders

Jennifer Carman has a diverse work experience spanning over several roles and companies. Jennifer began their career at JOHN H. HARLAND CO in 2002 as a Customer Service Representative. During their tenure, they investigated and resolved customer concerns, participated in the implementation of an Escalation Team, and utilized their product knowledge to generate additional revenue through upselling. Jennifer worked in this position until 2006.

In the same year, Jennifer joined Eye Care Leaders as an Implementation Project Manager. Over the years, they progressed within the company, taking on roles such as Director Of Implementation and Director Of Operations. In these positions, they played a pivotal role in managing projects and ensuring efficient operations. Additionally, Jennifer served as the Director of Customer Success, where they focused on enhancing customer satisfaction and retention. Currently, they hold the role of Head of Training, where they are responsible for developing and implementing training programs.

Jennifer Carman attended SouthPointe High School. No degree, field of study, start year, or end year information is provided.

Links

Timeline

  • Head of Training

    February, 2023 - present

  • Director of Customer Success

    August, 2022

  • Director Of Operations

    December, 2021

  • Director Of Implementation

    August, 2021

  • Implementation Project Manager

    February, 2006