Eric Karickhoff

Eric Karickhoff is an experienced professional with a strong background in technical support and customer service management within the technology and eCommerce sectors. Currently serving as Senior Technical Support Manager at Eyefinity since August 2016, Eric previously held key positions at Magento Commerce and eBay Inc. - Magento, where responsibilities included developing channel partnerships, managing substantial budgets, and leading teams to deliver 24/7 support for various eCommerce SaaS products. Eric's expertise in training, partner development, and customer feedback analysis has significantly contributed to operational efficiency and enhanced user experiences. Eric holds a Bachelor of Science in Business Administration from the University of the Pacific - Eberhardt School of Business.