Adrienne Cabral

Adrienne Cabral is a seasoned operations manager with extensive experience in customer service and account support. Since March 2020, Adrienne has served as the Senior Corporate Operations Manager at EyePoint Pharmaceuticals, where responsibilities have included establishing customer service management processes, designing workflows for product requests, and implementing service level agreements. Prior to this role, Adrienne worked at Elsevier from September 2005 to June 2019, managing account support for over 5,300 academic institutions and government markets. Adrienne's career began at Source Media, where leadership of a sales team was complemented by a strong focus on customer service and sales training. Additionally, Adrienne has a notable history as the Director of Telesales at IOMA, successfully expanding a telesales program. Adrienne holds a Bachelor's degree in Communications from Syracuse University and has pursued professional education in Human Resource Management at New York University.