ezCater
Jonathan Jones is an experienced IT professional with a strong background in support and management roles. Currently serving as the Information Technology Service Desk Manager at ezCater since April 2022, Jonathan previously held positions at the University of Massachusetts Medical School, where responsibilities included Team Lead/Manager of the IT HelpDesk and Senior Enterprise Support Technician from November 2019 to March 2022. Prior to that, Jonathan worked at Optos from April 2012 to November 2019, taking on various roles including Help Desk Representative, Validation Engineer, and Technical Support Representative.
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