Justina Thompson

Justina Thompson is an experienced professional with a robust background in knowledge management and customer engagement. Currently serving as a Senior Knowledge Management Analyst and Operations Content Specialist at ezCater since May 2018, Justina focuses on enhancing the company's business catering marketplace through effective information management and customer service. Prior to this role, Justina worked as a consultant and educator from November 2013 to August 2018, where innovative e-learning curriculums were developed, and online workshops were facilitated. Additional experience includes management and training roles at Thriveology, where Justina oversaw customer service operations and employee training, as well as a Care Coordinator position handling patient support and operational efficiency. Justina's educational background includes a Bachelor of Science in Communication Sciences and Disorders from Abilene Christian University and specialized training as a Fertility Awareness Educator and Reproductive Health Educator.