Liam Goodwin

Liam Goodwin is a skilled IT professional with extensive experience in providing first and second line support across various industries. Currently serving as a Global Service Desk Analyst at ECI since May 2022, Liam supports clients in the financial, cloud, and cybersecurity sectors. Previously, positions included Service Desk Analyst roles at Lamex Foods Europe and Kobalt Music, where responsibilities involved managing user accounts, prioritizing support tickets, and ensuring compliance with service level agreements. Liam began a career in customer service as an Assistant Store Manager at Dominos Pizzas, demonstrating strong leadership and problem-solving skills. Liam holds a Bachelor's Degree in Computer Networks from The University of Salford.