eZee Technosys Pvt. Ltd.
Krunal Thakkar is a skilled professional in customer support and service delivery, currently serving as a Team Lead at Yanolja Cloud Solution since November 2016, where a strong focus on exceptional guest service and team success is emphasized. Previous experience includes roles as a Customer Support Executive at a SaaS company and as a Customer Service Representative at Synergy Business Solutions. Earlier career stages include working as a Quality Analyst and BPO Executive at TransForm Solutions and as a Junior Software Engineer at Aalidhra Textool Engineers Pvt. Ltd. Educational qualifications include a Bachelor of Science in Computer Science from Shree Ramkrishna Institute of Science.
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eZee Technosys Pvt. Ltd.
Founded in 2005, eZee Technosys is one of the very few companies to offer a complete suite of integrated hospitality technology. Recently acquired by Yanolja - the travel tech unicorn of South Korea; eZee has a stronghold on R&D and is constantly introducing innovations in its solutions to benefit the industry. Today, eZee is the #1 hotel tech provider in India, which is further solidified by 300+ partners and 33,000+ clients in 170+ countries across the globe. We develop and offer cloud-based as well as desktop-based hotel and restaurant management technology. We further aid all types and sizes of hotels and restaurants in streamlining operations, increasing revenue, and improving the guest experience. To mention, we offer products like hotel management software, booking engine, inventory distribution system, hotel and restaurant website builder, restaurant management system, dynamic pricing solution and reputation management software. Besides cutting-edge technology, we provide 24x7 live support, 100% implementation, a dedicated account manager, and unlimited free product training. Our corporate headquarters are located in Surat, India; along with regional offices in Goa and Malaysia.