Belinda Ho

Belinda Ho has extensive experience in technical analysis and application support, currently serving as a Technical Analyst for the APAC region at Ezra Coaching since October 2021. Prior to this role, Belinda held various positions, including System Business Analyst and IT Service Support Analyst at Healius Limited, where end-to-end support was provided for a critical business application. Previous roles also include Business Application Support Analyst at ALSCO, with a focus on delivering support based on service level agreements, and Application Support Manager for the Australian Government, where customer service and application support processes were improved. Belinda's career began in programming roles at Optus and the Hong Kong Government's IT Services Department, and educational qualifications include a Bachelor's degree in Business from the University of Southern Queensland. Belinda's dedication to customer service was recognized with the "Stars of the Half Year" award in June 2016.