Jhonnatha Cheam is an experienced IT professional currently serving as the IT Manager at F. H. Cann & Associates, Inc. since December 2020, following a promotion from Sr. IT Desktop Support. Prior to this role, Jhonnatha worked as a Sr. IT Desktop Support Services Engineer at Broadcom from July 2012 to December 2020, where responsibilities included timely resolution of end-user support issues and expertise in remote assistance tools. Jhonnatha's career also includes a position as a PC Technician II at Hewlett-Packard Financial Services and a brief role as a PC Field Technician at CompuCom. Educational qualifications include an Associate of Science in Computer Software and Networking Technology from Middlesex Community College and a Bachelor's degree in Information Technology from the University of Massachusetts Lowell.
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