F. H. Cann & Associates, Inc.
Mike Ricco has a diverse work experience in the field of IT. Mike currently serves as the Director of Systems Engineering at F. H. Cann & Associates, Inc. since August 2020. Prior to this, they worked as a Senior Information Technology Manager at Industrial Communications from April 2019 to August 2020. Mike also served as an IT Manager at Ultra Electronics Ocean Systems from December 2018 to April 2019 and as a Sr. Network Architect at CalAmp from March 2018 to December 2018.
Before these roles, Mike Ricco held various positions at Imagitas, A Red Ventures Company and Imagitas, A Pitney Bowes Company. At Imagitas, A Red Ventures Company, they served as the Director of IT Engineering from December 2015 to October 2017. In this role, they managed a team and led a critical application migration to AWS. Mike also played a key role in a data center migration to the parent company. Prior to that, at Imagitas, A Pitney Bowes Company, Mike was the Lead Systems Engineer from September 2007 to December 2015. Mike led a team accountable for managing virtual machines, Oracle databases, and a high-performance storage network. Mike was responsible for implementing firewall and intrusion prevention systems.
Mike's early experience includes working at Imagitas as a Sr. System Administrator from May 2001 to September 2007, where they oversaw the entire IT infrastructure support system and provided desktop support. Mike also worked as a Systems Administrator from January 1999 to May 2001, handling desktop support and migration projects.
Overall, Mike Ricco has demonstrated expertise in system engineering, IT management, cloud migration, data center moves, and network security.
Mike Ricco's education history includes attending the Clark University Computer Career Institute from 1998 to an unspecified end date. During their time there, they completed the MCSE Certification Course, focused on Windows NT 4.0. Prior to their enrollment at Clark University, Mike Ricco also attended Massasoit Community College from 1996 to 1998, where they pursued coursework in Computer Information Systems.
In addition to their formal education, Mike Ricco holds several certifications. Mike obtained the Certified Information Systems Security Professional (CISSP) certification from (ISC)² in May 2016. Furthermore, they earned the Microsoft Certified System Engineer (MCSE) certification from Microsoft in February 2001.
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F. H. Cann & Associates, Inc.
F. H. Cann & Associates, Inc. (FHC), certified Woman-Owned Business established in 1999, has been a national leader in providing the higher education, government, financial service, healthcare, telecommunications and utility industries with contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions for over two decades. Our Pledge is Focused Holistic Customer Care. Successful outcomes are what drive our highly trained and motivated employees. Every team member from our customer service representatives to our CEO understands that we are here to serve the needs of our clients and their customers while adhering to our core values of focused, holistic customer care. FHC uses the latest technology to always remain compliant and provide best-in-class service. We are committed to delivering productive, professional, and secure services that meet and exceed the needs of our clients, customers, employees, and the communities that we serve.