Sara Tremaine

Senior Vice President Corporate Strategy & BPO Program Manager at F. H. Cann & Associates, Inc.

Sara Tremaine has a diverse work experience spanning from 1997 to the present. Currently, they hold the position of Senior Vice President Corporate Strategy & BPO Program Manager at F. H. Cann & Associates, Inc. In this role, Sara provides strategic leadership and vision to establish an agile organizational structure that supports business and client needs. Sara also manages prime contracts and coordinates internal stakeholders, subcontractors, and vendors.

Prior to their current role, Sara held various positions at Granite State Management & Resources. As the Vice President and Chief Servicing Officer, they provided strategic leadership to build an agile organizational structure and align resources for new market opportunities. Sara also served as the Vice President and Interim Chief Operating Officer, where they achieved KPIs, promoted department collaboration, and identified service gaps. Additionally, as the Vice President of Loan Servicing, they managed department performance metrics and set goals to exceed established objectives. Finally, as the Vice President of Guarantor and Loan Origination, Sara achieved the top national ranking for lowest three-year cohort default rate, created budgets, and managed vendor and school relationships.

Sara Tremaine obtained a Bachelor's degree in Business Management from Franklin Pierce University, from the years 2009 to 2011. Prior to that, they attended Boston University Corporate Education, specializing in Quality Assurance for Business Analysts, in the year 2007. In addition to their education, they also hold a certification in Federal High Risk 6C Security Clearance from the US Office of Personnel Management, which they obtained in January 2012.

Location

Concord, United States

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F. H. Cann & Associates, Inc.

F. H. Cann & Associates, Inc. (FHC), certified Woman-Owned Business established in 1999, has been a national leader in providing the higher education, government, financial service, healthcare, telecommunications and utility industries with contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions for over two decades. Our Pledge is Focused Holistic Customer Care. Successful outcomes are what drive our highly trained and motivated employees. Every team member from our customer service representatives to our CEO understands that we are here to serve the needs of our clients and their customers while adhering to our core values of focused, holistic customer care. FHC uses the latest technology to always remain compliant and provide best-in-class service. 

We are committed to delivering productive, professional, and secure services that meet and exceed the needs of our clients, customers, employees, and the communities that we serve.