Jay Matthews is a Senior Operations and Delivery Professional with extensive experience in ICT, focusing on cloud technologies, infrastructure management, and incident management. Currently serving as an Enterprise Services Manager at F5 Networks, Jay has previously held key positions at OBT, Singtel Optus, Dimension Data, and Anitech Services. Jay is certified in ITIL v1, ITIL v3, ITSM ISO/IEC 20000, 27002, and Prince 2, and has been recognized for innovative solutions in project management, including winning the AIPM 2012 Project Management Achievement Award. Jay is dedicated to managing customer relationships and delivering IT services to large enterprises, leveraging a passion for business development and operational efficiency. Currently, Jay is pursuing a Diploma at the Australian Institute of Company Directors.
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