Yvette Hill Smith

Chief Information Officer And Senior VP Of Customer Success And Business Transformation at F5 Networks

Yvette Hill Smith has a diverse work experience spanning over several companies. Yvette has held leadership positions in various organizations, including Verint, F5, INROADS, Microsoft, Xerox, IBM Canada, and IBM Global Services. Yvette has served as a Board Member at Verint and as the Chief Information Officer and Senior VP of Customer Success and Business Transformation at F5. Yvette also held the role of Chair of National Board of Directors at INROADS. Yvette's roles at Microsoft included Corporate Vice President - Support and Customer Success Programs, Vice President - Enterprise Support, and Worldwide General Manager, Global Customer Support Services - Cloud and AI. At Xerox, they worked as the Senior Vice President Delivery and Professional Services US Large Enterprise Operations, Vice President of US Delivery Management, Vice President of Client Operations, and Managing Principal for Retail and Public Sectors. Yvette served as the General Manager Business Continuity and Resiliency Services at IBM Canada and held various roles at IBM Global Services, including Principal and Sales Executive and Manager.

Yvette Hill Smith has a Bachelor's degree in Industrial Engineering from the Georgia Institute of Technology, which they obtained between 1985 and 1990. Yvette then pursued an MBA with a focus on International Business at Emory University - Goizueta Business School from 1995 to 1998. Later, in 2009 and 2010, Yvette attended The Tuck School of Business at Dartmouth and completed the Ascent Mastering Managing Management Program.

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  • Chief Information Officer And Senior VP Of Customer Success And Business Transformation

    November, 2021 - present

  • Senior Vice President, Customer Success And Business Transformation

    March, 2021

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