Leandro Penna

Leandro Penna is a seasoned professional with extensive experience in project delivery and service management. Currently serving as Project Delivery Manager at FABAMAQ since September 2022, Leandro previously held the position of Team Manager Service Desk at Fujitsu Portugal from January 2019 to February 2022, overseeing a multidisciplinary service desk team for Galp in a 24x7 operational environment. Prior experience includes roles such as Account Manager Printing at Prosonic, Service Desk Coordinator at Venco CSTI, and Support Coordinator at Scopus Tecnologia, with a focus on customer service, team management, and incident resolution. Leandro's career began at Bradesco Seguros as an office assistant, followed by technical support roles. Academic qualifications include an MBA in Strategic Administration and Management and a degree in Management and Creation of Internet Environments and IT from Estácio.