Jake Dent

Customer Support Specialist at FACEIT

Jake Dent has a diverse work experience. From 2011 to 2016, they worked at Campaign Paintball and Multi-Activity Centre, first as a Marshal, then as Supervisor/Training Marshal, and finally as Manager. During the same period, they also worked at Swissport as a Customer Service Agent and at Cobalt Ground Solutions Ltd as a Customer Service Agent. In 2017, they began working at FACEIT Ltd as a Customer Support Specialist, and later as a Customer Support Representative, where they used Zendesk to respond to support tickets from players, engaged with users, and found bugs on the platform.

Jake Dent has three entries in their education history. From 2010 to 2013, they attended Brooklands College, where they earned a Level 2 Diploma in Creative and Media Design. Jake then attended the same school from 2013 to 2014, earning a BTEC Level 3 Diploma in IT & Computing. Finally, from 2014 to 2015, they attended Kingston College, where they earned a BTEC L3 Extended Diploma in Games Design in the field of Game and Interactive Media Design.

Links

Previous companies

Cobalt Ground Solutions logo
Swissport logo

Timeline

  • Customer Support Specialist

    September, 2018 - present

  • Customer Support Representative

    April, 2017

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