Swissport is the world's leader in airport ground services and air cargo handling, active at 274 airports in 44 countries.

Aviation & Aerospace

Swissport

Swissport's headquarters in Zürich, Switzerland

The Hoofddorp office focuses on operational management and support for airport services, training, and workforce planning.

Hoofddorp

The Dulles office focuses on fleet management, passenger services, financial planning, and compliance for aviation operations.

Dulles

Warwick Brady

Richard Thorp

Jourik Hooghe

Chris Rayner

Guillaume Halleux

Wilfried Jans

Nathan Lang

Mike Byrom

Cortney Endecott

Tjeerd T.

Nofar Karimba

Ilse De Loof

This department is responsible for managing all aspects of passenger support and assistance throughout the travel experience.

Passenger Services

The Operations Management team at Swissport is responsible for overseeing and optimizing all ground handling and cargo operations across airports globally. This includes managing daily operational activities, ensuring safety compliance, coordinating between various departments, and implementing process improvements to enhance service efficiency and customer satisfaction. The team also analyzes data and automates processes to drive performance excellence and operational transformation.

Operations Management

This department manages customer interactions and support to ensure a positive experience and resolve inquiries effectively.

Customer Service

This department manages employee relations, recruitment, benefits, and organizational development to support the workforce and company culture.

Human Resources

This department is responsible for managing and supervising all ramp activities, ensuring efficient handling of aircraft and baggage operations.

Ramp Operations

This department manages ground services and passenger support at airports.

Swissport

Org chart

Teams

Passenger Services

Operations Management

Customer Service

Human Resources

Ramp Operations

Airport Operations

Offices

Swissport

Org chart

Teams

Passenger Services

Operations Management

Customer Service

Human Resources

Ramp Operations

Airport Operations

Offices

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