Janet Matelski-Smith Mba, Sphr

Janet Matelski-Smith, MBA, SPHR, SHRM-SCP has a diverse and extensive work experience in various roles and industries. Janet is currently working at Facil as the Human Resources Manager, North America. In this role, they manage and develops the North American HR team, providing support to all departments and over 400 employees in the US and Mexico.

Prior to their current role, Janet was the owner of HR My Way, LLC from 2018 to 2021. Janet provided world-class HR support to companies, tailoring their offerings to meet their short-term and long-term needs. Their focus was on maximizing productivity, talent retention, and mitigating risk.

From 2016 to 2020, Janet worked as an adjunct professor and lecturer at Kent State University. Janet facilitated the learning of undergraduate students in the Business Professional Practices course, focusing on the development of soft skills and presentation skills. Janet also coached and mentored students to ensure mastery of material.

Before their time at Kent State University, Janet was the Principal Consultant and Owner of Leadership Insights Associates, Inc. from 2016 to 2018. Janet offered a variety of services to help organizations succeed, including customization, flexibility, and over 50 years of combined experience among the business partners.

From 2013 to 2016, Janet worked independently as a consultant in leadership, training, and education. Janet leveraged their expertise to provide guidance and support to organizations in these areas.

Janet also has experience in the education sector, working as an adjunct instructor at Walsh University from 2012 to 2015. Janet facilitated the learning of undergraduate students in various courses, including Operations Management, and provided coaching and mentoring to enhance mastery of the material.

In addition, Janet worked at Bass Security Services, Inc. from 2014 to 2015 as the Customer Service Manager, Service Operations. Janet provided leadership and development to support associates within the Service Operations Team, focusing on customer service and profitable growth.

Janet's career also includes roles at Diebold from 2002 to 2013, where they held positions such as Manager, Customer Performance Operations, and Senior Regional Service Sales Representative. Janet focused on improving cross-functional performance, implementing new policies and best practices, and maximizing customer satisfaction and profitability.

Earlier in their career, Janet worked at Mobile Telesys, Inc. as a Staffing Support Specialist. Janet was responsible for hiring and staffing sales personnel for stores in Ohio and Michigan, developing policies and procedures to enhance hiring practices.

Overall, Janet Matelski-Smith, MBA, SPHR, SHRM-SCP has a wealth of experience in HR management, leadership consulting, teaching, and customer service. Janet has demonstrated a strong ability to provide strategic guidance, develop effective processes, and drive organizational success.

Janet Matelski-Smith, MBA, SPHR, SHRM-SCP has a strong educational background in business administration and management. Janet obtained their Bachelor of Arts (B.A.) degree in Business Administration & Management from Walsh University in the years 2003-2009. Later, they pursued further specialization and completed their Master of Business Administration (MBA) degree in Management from Walsh University in the years 2009-2011. Additionally, they obtained their SPHR Certification from The University of Akron in 2014.

In terms of additional certifications, Janet Matelski-Smith has a DBIS (Diebold Business Improvement Systems) Certification from 2003. Janet also holds the SHRM-SCP (SHRM Senior Certified Professional) designation, which they acquired from SHRM in February 2015. Furthermore, they achieved the SPHR (Senior Professional in Human Resources) certification from HR Certification Institute - HRCI in May 2014. In the field of online teaching, they completed the Online Teaching Orientation: Basic and Advanced courses from Kent State University in May 2017.