Luca Rullo is an experienced professional in the field of business process management, currently serving as the Back Office Manager Store&FMP at Facile.it since June 2022. Prior to this role, Luca held the position of Business Process Delivery Manager at Accenture from April 2019 to June 2022, where responsibilities included team coordination, training, monitoring SLA performance, and process optimization. Luca's earlier experience includes serving as Credit Operations Manager at Cerved Group Spa, managing supplier relationships and service levels, and a significant tenure at Barclays from June 2007 to July 2016 in various roles, including Manager Customer Service and Lending Specialist, focusing on customer relations, process management, and mortgage operations. Luca holds a diploma in computer science from I.T.I.S. “Giacomo Feltrinelli” in Milan.
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