FacilityOS (formerly iLobby)
Molly O'Grady currently serves as Manager of Customer Success at FacilityOS, following a role as Customer Success Manager at a stealth startup. Previously, Molly held two positions at Shopify, first as a Recruiter for the Commercial Revenue Org and then as Merchant Success Manager, where strong partnerships were developed with over 50 high-growth merchants and e-commerce brands. Earlier experience includes leading operations for over 100 merchant partner accounts at Flipp, and several roles at AMJ Campbell Van Lines and Ontario Northland. Molly holds a Bachelor’s Degree in Management with a major in Leadership and Organization from Dalhousie University.
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