Factor4's Gift Card Programs and Loyalty Programs are designed to generate revenue via our vertically integrated technology platform that makes processing gift card and loyalty transactions easy and profitable. Factor4's programs are powered by our feature-rich API, RewardOS. Factor4's gift card and loyalty apps are available in FirstData's Clover ® App Market in the USA, UK & Ireland. We have a white label program enabling ISOs to have their own Clover apps. We boast integrations with top point-of-sale systems including Clover, Revel, Datacap, 3dcart, Click a Waiter, Positouch and iMobile3. Factor4 has free mobile apps enabling merchants to process gift and loyalty transactions via all Apple and Android devices. The apps can be white labeled for ISOs and merchants.

Factor4 offers everything needed to run successful gift card and loyalty programs including plastic cards, E-gift cards, card holders, and marketing materials. We enable merchants to sell gift cards in-store, on-line, and to send gift cards via email and text. We offer gift card fulfillment services.

Factor4 was formed by Jim Battista, Craig Davis, and Dan Battista to provide the best-in-class solution for gift card and loyalty programs. With over 11,000 customers and growing, Factor4 partners with Independent Sales Organizations (ISO), credit card processors, POS systems, e-commerce platforms, ISVs, CRMs, VARs, etc. to offer programs that generate revenue and reduce attrition. We don't own our own POS system or sell credit card processing so we never compete with our partners.

The founders'​ expertise paired with Factor4's proprietary gift and loyalty software platform translate into the premier solution for merchants of all sizes. Our team of experienced gift and loyalty experts ensure that partners and merchants get top notch service and support. We promptly respond to all phone calls and emails.

Contact us to learn how Factor4 can help your business grow.

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Factor4

Factor4's headquarters in Broomall, PA, United States

This department focuses on assisting and resolving customer inquiries and issues.

Customer Support

The Support Functions team at Factor4 is dedicated to providing exceptional customer service and support to partners and merchants utilizing the company's gift card and loyalty programs. This team handles inquiries, resolves issues, and ensures that clients have the necessary resources and tools to maximize their experience with Factor4's technology and services. Composed of experienced support coordinators and a customer service manager, the team works diligently to deliver timely, efficient, and reliable assistance, fostering long-term relationships and enhancing customer satisfaction.

Support Functions

This department provides strategic direction and oversight for the organization, guiding high-level decision-making and vision.

Executive Leadership

This department oversees and coordinates operational processes to enhance efficiency and support sales efforts.

Operations Management

This department focuses on driving partnerships and managing operational strategies to enhance sales growth.

Partner Sales and Operations

This department focuses on the creation and enhancement of products through design and development processes.

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Other teams

Support Functions

Executive Leadership

Operations Management

Partner Sales and Operations

Product Development