Alberto González Troncoso

Alberto González Troncoso has a diverse work experience spanning multiple industries. Alberto currently works at Factorial as the VP of Product, overseeing product development and strategy. Prior to that, they served as the Product Success Director and Director of Account Management at the same company.

Before joining Factorial, Alberto was the Head of Customer & Patient Care at Impress, where they led a team and implemented customer engagement strategies.

Alberto also held positions at Opportunity Network as the Vice President of Customer Success and Director of Customer Success. In these roles, Alberto focused on aligning products with customer needs and establishing strategic partnerships.

At Twitter / SELLBYTEL Group, Alberto served as the Global Operations Manager, driving business relationships and optimizing operational processes. Alberto achieved notable project performance and exceeded set quotas.

Earlier in their career, Alberto worked at SELLBYTEL Group as an AOS Performance Manager, AOS Sales Team Leader, and AOS Chat Sales Specialist. Alberto ensured successful delivery for Apple Online Store clients, improved team performance, and provided high-level customer service.

Alberto has also gained experience at ADT as a Sales Supervisor and MORMAII LTDA. as a Graphic Designer, where they coordinated international projects and designed promotional materials.

Overall, Alberto González Troncoso possesses a strong background in product management, customer success, operations management, sales, and graphic design.

Alberto González Troncoso holds a degree in Licenciatura en Publicidad y Relaciones Públicas from both Universitat Oberta de Catalunya and Universidad de Málaga. Alberto also studied International Communication as an exchange student at Hanzehogeschool Groningen / Hanze University of Applied Sciences Groningen.