Laura Hickling

Laura Hickling is an experienced professional with a strong background in Learning and Development technology, currently serving as VP Associate Director at FactSet since May 2004. Hickling oversees Workday Learning and Performance HR processes for 12,000 staff and acts as a Subject Matter Expert for HR Business Partners and Executive Management. Previous roles at FactSet include Systems Business Analyst Manager, where responsibilities involved leading Learning and Talent Workstreams for the Workday HCM transformation program, and Project Lead for the Saba LMS implementation. Hickling's earlier experience includes managing training initiatives and eLearning course creation. Prior to FactSet, Hickling managed stores at Majestic Wine Warehouses, attaining store manager status in two years and winning accolades for sales performance. Educational accomplishments include a Diploma in Professional Interior Design from the National Design Academy, a Full Stack Web Development Certification from freeCodeCamp, and a BA (Hons) in American Studies and Spanish from the University of Sunderland.