Majestic Wine plc is the United Kingdom's largest specialist retailer of wine.

Food & Beverage

Majestic Wine

Majestic Wine's headquarters in Watford, United Kingdom

John Colley

Dustin Fischer

Aurore Vanden Neste

Jacqueline Rouse

Jodie Sweet

Alex Jablonowski

Elizabeth Newman

The Sales and Customer Engagement team at Majestic Wine is responsible for driving sales growth and enhancing customer relationships across various channels. This team collaborates with key account managers and area sales managers to manage partnerships, support sales efforts, and ensure exceptional customer service. They leverage digital marketing and CRM strategies to engage customers, promote products, and cultivate loyalty while maintaining a deep understanding of wine offerings to provide personalized recommendations.

Sales and Customer Engagement

This department focuses on assisting sales operations and enhancing the customer experience in retail environments.

Sales Support

This department oversees the day-to-day management and functionality of retail locations.

Retail Operations

The Retail and Merchandising Team at Majestic Wine is responsible for optimizing the in-store experience and product presentation, ensuring that customers have access to the best selection of wines. This team focuses on strategic merchandise planning, training staff on product knowledge, and supporting sales initiatives to drive revenue growth. They also oversee inventory management and collaborate closely with the buying team to align offerings with customer preferences.

Retail and Merchandising Team

This department provides administrative and operational assistance to enhance managerial effectiveness.

Management Support

The Operations and Logistics Team at Majestic Wine is responsible for ensuring the efficient management of supply chain processes, inventory control, and the safe operation of retail environments. This team collaborates across various functions to optimize store operations, facilitate B2B transactions, and enhance delivery logistics, ultimately aiming to provide a seamless experience for customers and support the company’s growth objectives.

Majestic Wine

Org chart

Teams

Sales and Customer Engagement

Sales Support

Retail Operations

Retail and Merchandising Team

Management Support

Operations and Logistics Team

Offices

Majestic Wine

Org chart

Teams

Sales and Customer Engagement

Sales Support

Retail Operations

Retail and Merchandising Team

Management Support

Operations and Logistics Team

Offices

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