Nathan McDonald

Nathan McDonald is a seasoned professional with extensive experience in service management and consultancy. Currently, Nathan serves as the Director of Service Management at FactSet and holds director positions at Ven Halcyon Ltd and itSMF UK since 2024 and 2017, respectively. Previously, Nathan spent over 16 years at Deloitte, ascending through ranks from Manager to Director. Nathan's career began at Agilisys, where responsibilities included Service Delivery Manager and Service Level and Account Manager. Nathan's educational background includes a degree in Physics with Space Science and Technology from the University of Leicester, alongside various relevant training certifications.