shivali gupta

Shivali Gupta is a dynamic and detail-oriented professional with 18 years of experience in Operations Management, Client Servicing, and Process Excellence. Currently serving as a Director and Vice President at FactSet, Shivali effectively leads multiple business verticals and high-performance teams while excelling in relationship management and communication. Previously, Shivali held various managerial roles at FactSet Research Systems, GE Money, and Amazon.com, demonstrating a strong track record in quality management and training. Shivali is also Black Belt certified, highlighting expertise in process improvement and operational excellence.