Susan B. is an accomplished professional with extensive experience in product management and information technology. Since September 2020, Susan has served as Associate Director and VP at FactSet, focusing on enhancing client workflows through innovative information discovery tools. Prior roles include Senior Product Manager at FactSet, where strategic development of search and chat solutions was prioritized, and Product Manager for Search Technologies, leading the integration of Natural Language Search solutions. Previous experience includes senior positions at Aventri, Gartner, and the Fulbright Program in Ukraine, where Susan drove digital client experiences and product strategy. Susan holds a Master of Library & Information Science and a Bachelor of Arts in Art History from the University of Maryland.
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