Abhishek Rajput (He/Him)

Abhishek Rajput has a diverse work experience in various roles and industries. Abhishek most recently worked as a Customer Success Manager at Fairmarkit starting in October 2022. Prior to that, they pursued a Master's in Project Management at UCD Michael Smurfit Graduate Business School from September 2021 to August 2022.

Abhishek has also gained valuable experience at Automation Anywhere, where they held multiple roles, including Manager and Senior Customer Success Manager. In these positions, they managed client relationships, facilitated product adoption, and ensured customer satisfaction and loyalty. Abhishek also collaborated with cross-functional teams to address customer needs and translate them into product requirements.

Before joining Automation Anywhere, Abhishek worked as a Business Operations Manager at Atos, where they were responsible for performance and reporting of service management processes. Abhishek also served as the Lead of Client Operations and Delivery at PMC, where they oversaw day-to-day activities and coordinated with the pre-sales team for new account implementations.

Additionally, Abhishek has experience working at Zycus as an Assistant Lead in Global Delivery. In this role, they managed incident/problem tickets, led a team of product specialists, and supported strategic customers. Abhishek also contributed to after-sales procurement solutions and new account implementations.

Abhishek's earlier experiences include working at Tata Consultancy Services as part of the IT Service Desk and at Sutherland Global Services as an L2 Support - Resolution Expert.

Overall, Abhishek Rajput has a strong background in customer success management, project management, and operations, making him a valuable asset in driving business outcomes and delivering excellent customer service.

Abhishek Rajput (He/Him) pursued their Master's degree in Project Management from UCD Michael Smurfit Graduate Business School from 2021 to 2022. Prior to that, they completed their Bachelor's degree in Computer Science from Barkatullah University, Bhopal between 2003 and 2006.

Abhishek has also obtained various certifications throughout their education and career journey. In 2022, Abhishek completed the Intercultural Development Programme from UCD Michael Smurfit Graduate Business School. In 2020, they obtained the Discovery Bot Mission certification from Automation Anywhere, as well as the Attended and Unattended Automation certification from the same institution. In 2012, they obtained the Six Sigma Green Belt Certification from QAI. Additionally, they acquired the ITILv3 certification from AXELOS Global Best Practice in 2011. Furthermore, Abhishek holds the Automation Anywhere RPA Certified certification, although the specific details regarding the month and year of its attainment are not available.