Jessica Akeni

Jessica Akeni is a skilled professional with a diverse background in collections, recovery, business banking, and quality control. Currently serving as a Collections Specialist at FairMoney since August 2023, Jessica effectively utilizes CRM tools, negotiates payment plans, and educates customers on repayment options. Previously, as a Recovery Officer at Renmoney, Jessica managed customer payment records and implemented restructuring strategies for overdue accounts. Jessica's expertise in business banking was demonstrated at Abbey Mortgage Bank Plc, where marketing targets were achieved while managing client relationships and deposit mobilization. Earlier experience includes a Quality Control Analyst role at Dangote Industries Limited and an internship at Crown Flour Mills, focusing on product quality assessments and laboratory practices. Jessica holds a Bachelor of Science in Microbiology from Federal University Otuoke, obtained in 2019.