FAIRTIQ
Claudia Brazzola has extensive experience in project management and quality assurance, currently overseeing project management for FAIRTIQ since July 2022, focusing on implementation and integration within public transport systems. Previously, from November 2006 to June 2022, Claudia held various roles at the World Economic Forum, including leading a 15-person QA team for a business transformation programme and managing operations for event participation and relations. Earlier positions include project management for Digital-Spirit, marketing and communication for the Swiss Chinese Chamber of Commerce, and scientific research at SUPSI, alongside customer service experience at Cablecom. Claudia's educational background includes advanced degrees in communication, project management, design thinking, and sustainability from prestigious institutions such as the University of Cambridge and the University of Geneva.
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FAIRTIQ
FAIRTIQ is an innovative mobile ticketing system that makes travelling on public transport easier than ever before. The app allows users to easily check-in and check-out rather than buying a ticket from the driver, at a TVM or a booking office, with all the hassle that that involves. At the end of their journey, users are charged the lowest possible price for the actual journey undertaken - whether it is single or multi-leg, or involving more than one operator. Because of low upfront costs, and high customer satisfaction, FAIRTIQ's app offers the perfect solution for all transport companies regardless of size or type. The app uses artificial intelligence based bespoke algorithms drawing on many years of experience in public transport and ticketing to build a highly accurate picture of a user’s journey, making the app very accurate and reliable. Available on Apple iOS and all Android versions, FAIRTIQ’s app can be brought into operation quickly and with minimal disruption, as no on-vehicle or on-station equipment is required.