Jennifer Reid

Jennifer Reid currently serves as Director of Operations at Serenia Life Financial, a position held since August 2021. Prior to this role, Jennifer accumulated over 21 years of diverse experience at Manulife, advancing through various managerial and consulting positions including Manager of Inforce Insurance Operations, Manager of Process Automation, and Business Automation Consultant. Jennifer's extensive background in insurance operations also encompasses roles such as Business Project Lead, Manager of Individual & Affinity Life Claims, and Individual Claims Analyst, as well as supervisory positions in teleinterviewing and individual New Business. Jennifer is an alumnus of Conestoga College.