Abderrahmen Ben Ali

Senior Customer Service Officer at Fakeeh University Hospital

Abderrahmen Ben Ali is a seasoned professional with extensive experience in customer service and healthcare coordination. Currently serving as a Senior Customer Service Officer at Fakeeh University Hospital since March 2023, Abderrahmen previously held the role of Emergency Room Coordinator at VPS Healthcare from October 2020 to October 2022. Prior experience includes positions as a Senior Front Office Executive and Billing Executive at Burjeel Hospital for Advanced Surgery, and Front Desk Representative at Burjeel Medical Centres. Abderrahmen also has a background in sales as a Senior Sales and Marketing Specialist at Apparel Group and as an Account Executive at Salem Medical Clinic. Abderrahmen's educational qualifications include a Bachelor's degree in Business English from the Higher Institute of Languages Applied to Business and Tourism of Moknine, complemented by a high technician degree in air conditioning and commercial refrigeration from the Vocational Training Center in Mahdia, along with technical studies at the Institut Superieur d'informatique de Mahdia.

Location

Dubai, United Arab Emirates

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Fakeeh University Hospital

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Fakeeh University Hospital, a hospital and medical university project developed by Saudi Arabia’s leading healthcare provider, Fakeeh Care; in an effort to drive academic advancement and extend quality medical services to support the local healthcare industry. The University Hospital focuses on family healthcare and patient-centered services, targeting the growing community of residents in Dubai Silicon Oasis as well as in neighboring areas. Equipped to offer secondary and tertiary medical services supported by comprehensive diagnostic centers, the hospital, primarily, focuses on family and patient-centered services, working at a capacity of 700,000 patients per year, with an estimated 40,000 admissions and 20,000 surgical operations.