Suhani Panchal

Suhani Panchal is a seasoned operations and customer success professional with extensive experience in various roles across multiple companies. Currently serving as a Senior Operations Executive at Falcon since January 2021, Suhani previously held the position of Operations Executive. Prior experience includes working as a Customer Success Specialist at Kite from November 2019 to December 2020, where responsibilities included managing client email inquiries through internal Jira and Freshdesk tickets, along with CRM duties. Additional roles include Customer Success Specialist at LocoNav (BT TechLabs Pvt Ltd) from March 2018 to November 2019 and Customer Support Specialist at Attolent Auto Group Private Limited from March 2016 to November 2018. Suhani holds a Master's degree as a Master Aesthetician/Esthetician from Delhi University, completed in 2019.