Tim Van Prooyen is an experienced Enterprise IT Service Management Senior Analyst at Falconwood, Inc., with a focus on best practices in service management and continual process improvement within the DoD/DON environment. Tim has notable previous roles, including Director of Corporate Development at DirectViz Solutions and Program Manager for the United States Air Force, where strategic direction and oversight were key responsibilities. Tim's extensive background also includes a tenure as Process Improvement Manager and Software & Courseware Development Manager in the USAF, emphasizing operations audit, IT service management, and systems architecture. Educational qualifications include a Master's degree in Management & Leadership and a Bachelor's degree in Business, Computer Science, and Management Information Systems from Liberty University, complemented by an Associate of Science in Computer Science from the Community College of the Air Force.
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