Renske van Waveren

Customer Success Manager at Famedly

Renske van Waveren has a diverse work experience spanning various industries and roles. Renske began their professional journey in 2011 as a Communication Auditor at Stichting CommPlus, where they conducted surveys and focus groups to assess communication channels for the Municipality of Hengelo. Renske then joined Newcom Research & Consultancy B.V. as a Field Researcher, collecting survey data through phone and on-the-spot interviews.

In 2013, Renske became a Licensed Zumba Instructor at Sportcentrum Universiteit Twente, teaching energetic dance classes. Renske later transitioned to Het Nieuwe Instituut as a Research Intern for Content Marketing, where they conducted research in the field of Content Marketing in the Culture sector.

In 2016, Renske joined Thalamed as a Manager Customer Success, responsible for expanding the company's successful formula into other countries. Renske played a crucial role in Medizintechnikmarkt.de in Germany and Thalamed in other markets.

Renske then moved on to Neo Q Quality in Imaging GmbH in 2020, starting as an Office Manager and later becoming a Distribution Manager. Renske contributed to the company's global expansion, focusing on RadioReport and Neo Q products.

Currently, Renske is employed as a Customer Success Manager at Famedly GmbH, where they ensure customer satisfaction and manages customer relationships.

Throughout their career, Renske has demonstrated adaptability, research skills, and a passion for customer success and communication.

Renske van Waveren's education history is as follows:

In 2004, they completed their VWO (pre-university education) at Montessori Lyceum Herman Jordan Zeist, with a focus on Economie en Maatschappij.

From 2010 to 2013, they pursued a Bachelor's degree in Communication Studies at the University of Twente.

During the same period, from 2013 to 2015, they also completed two Master of Science (MSc) degrees at the University of Twente. Renske'sfirst MSc was in Communication Studies (CS) with a specialization in New Media and Communication. Renske'ssecond MSc was in Conflict, Risk and Safety Psychology.

In 2014, they obtained a Zumba B1 instructor certification from Zumba.

In 2017 and 2018, they underwent management training at STARTUP WORKSHOPS.

In 2019, they obtained a Jobcoaching certification from Jobcoaching Jetzt.

In 2020, they completed the "Kennzahlen im Personalmanagement" course at Udemy.

In 2021, they completed a Datenschutz-Grundlagenschulung (data protection basic training) at entplexit GmbH.

Then, in 2022, they gained a Permaculture Designer certification from Applewood Permaculture Center.

In the same year, they completed a Soil Sciences course at Dr. Elaine's Soil Food Web School.

Lastly, in 2023, they obtained a Datenschutz-Grundlagenschulung certificate from Proliance 360.

Note: The degree name is not specified for Renske van Waveren's certification from Dr. Elaine's Soil Food Web School, indicating that they did not receive a formal degree for this specific program.

Links

Previous companies

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Timeline

  • Customer Success Manager

    November, 2022 - present