Yen Nguyen

Yen Nguyen is an experienced Office Manager at Familia Dental since May 2021, overseeing daily non-clinical operations, enhancing patient satisfaction, and managing team performance and development. Previously, Yen completed an internship as a Patient Care Coordinator at Advocate Aurora Health, providing patient navigation and implementing community outreach programs. Additional experience includes a part-time internship at Primary Care Joliet, where Yen implemented technology solutions and developed safety protocols during the Covid pandemic. Earlier roles at Everest Healthcare Solutions, as an Administrative Assistant, and Twilight Nails, as a Manager, contributed to strong interpersonal and organizational skills. Yen holds a Bachelor's degree in Health Care Administration from the University of St. Francis and an Associate's degree in Science with a focus in healthcare from the College of DuPage.