Melissa Brown

Melissa Brown is a seasoned professional with extensive experience in crisis management and financial operations. Currently serving as a Crisis Specialist at Family & Children's Service since May 2022, Melissa provides critical crisis prevention and intervention services, demonstrating strong clinical skills in mental health issues. Previously, Melissa worked as an Accounts Receivable Associate at Lodge Cast Iron for Surge Staffing Solutions, where responsibilities included managing customer payments and resolving billing discrepancies. Melissa's career began at Unum, where various roles, including Business Analyst and Product Build Analyst, were held over a span of 31 years. Educational credentials include a Bachelor's degree in Social Work from the University of Tennessee, Knoxville, and an Associate's degree in Social Work from Chattanooga State Community College.