Marco Sanchez

Customer Service Representative at FAMILY HEALTHCARE ASSOCIATES

Marco Sanchez currently holds the position of Associate at State Farm since February 2024, while also working as an Associate at Family Healthcare Associates since March 2018. With experience in managing patient information and documenting claim files in compliance with HIPAA standards, Marco effectively assists over 200 patients daily using various CRM systems like Nextgen, athenaOne, and Phreesia. Prior to these roles, Marco served as an Account Servicing Specialist at Bank of America, focusing on client needs and documentation management. Additionally, experience as a Personal Lines Associate at Phoenix Trading Group involved customer interactions and data analysis. Early in the career, Marco worked as an Inventory Operator at RAZ Imports Inc. and completed a Bachelor's of Administration in Marketing from Texas McCombs School of Business in May 2022.

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