Jocelyn Armstrong

Jocelyn Armstrong is a skilled data analyst and programmer with extensive experience in various technical roles spanning over a decade. Currently employed at FamilySearch since November 2022, Jocelyn previously worked as a project delivery consultant at Deloitte, where notable achievements included significantly enhancing quality assurance processes and reducing call avoidance times. Prior to Deloitte, significant roles included serving as a volunteer leader at Team Rubicon, a DOCSIS test engineer at Pareto Solutions Group, and a software quality assurance analyst at Diversatek Healthcare, where Jocelyn executed and authored test scenarios to improve product functionality. Early career experiences included technical support roles, process management, and technology management in non-profit settings. Jocelyn holds a degree from Stevens Henager College of Business and is pursuing further education in computer and information sciences at BYU-Pathway Worldwide.