Clay Hilte

Clay Hilte is a seasoned professional with extensive experience in Salesforce administration and customer support solutions. Currently serving as a Senior Salesforce Administrator at FanDuel since May 2023, Clay previously held the position of System Administrator for Salesforce at Coinbase, where responsibilities included the configuration of customer support solutions and the design of automation for case routing. Notably, Clay received the Talkdesk CX Innovators Award in 2022. Clay's career includes significant roles at TESSCO Technologies as a Salesforce.com System Administrator and Software Quality Assurance, along with earlier experience in customer support and market development. Educationally, Clay holds a Master's degree in Applied Information Technology and a Post-Baccalaureate Certificate in Computer and Information Systems Security from Towson University, alongside a Bachelor's degree in Business Administration from Stevenson University.