BS

Brittany Sgaliardich

Senior Insights Strategist, User Research at Fantasy

Brittany Sgaliardich has a diverse work experience across various industries. Brittany is currently working as a Senior User Researcher at Fantasy since 2022. Prior to that, they worked as a User Experience Researcher at IBM from 2021 to 2022. Before that, they served as a Research Associate at a confidential design consulting firm in 2020, where they synthesized qualitative data, created archetypes, journeys, and frameworks, and crafted report decks to communicate design opportunities to clients.

In 2019, Brittany worked as a User Experience Designer + Researcher at Project Poppy and as a Service Designer + Researcher at Caritas of Austin. At Caritas of Austin, they co-led a team, conducted contextual research, and recommended a culture of care around case managers.

From 2018 to 2019, they worked at Citrix as a Staff Consultant and Sales Engineer. Brittany was responsible for design and build of Citrix solutions for clients and presented webinars for Citrix Networking solutions. Brittany also worked as a Technical Analyst at Citrix from 2017 to 2017.

In 2016, they held the role of Creative Director at TEDxUF, where they led a team and designed holistic, cross-channel experiences. Brittany also worked as a Process Improvement Engineer at SumTotal Systems, LLC, where they collaborated with a team to research software implementation issues. Additionally, they worked as a Supply Chain Co-Op at GE Appliances, a Haier Company, overseeing material flow and developing workplace improvement plans.

In 2015, Brittany served as the Event Director of TEDxUF, managing a team of volunteers and building brand awareness through partnerships.

Brittany Sgaliardich's education history includes a Bachelor's degree in Industrial and Systems Engineering from the University of Florida, which they obtained from 2012 to 2017. During their time at the University of Florida, they also pursued minors in English Language and Literature and Sales Engineering, although the specific start and end years for these minors are unknown.

In 2019 to 2020, Brittany attended the Austin Center for Design, where they focused on Design Strategy and Social Innovation. Additionally, they obtained various certifications, including the MCSE: Cloud Platform and Infrastructure certification from Microsoft in 2017. Brittany also acquired multiple Microsoft credentials, such as Exam 413: Designing and Implementing a Server Infrastructure, Exam 410: Installing and Configuring Windows Server 2012, Exam 411: Administering Windows Server 2012, and Exam 412: Configuring Advanced Windows Server 2012 Services. In the same year, they received the Citrix Certified Associate - Networking (CCA - N) certification from Citrix. Moreover, they completed the Sensemaking for Impact - Masterclass from Studio D Radiodurans in August 2020.

Overall, Brittany Sgaliardich has a strong educational background in engineering, complemented by diverse certifications in server infrastructure and design strategy.

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Timeline

  • Senior Insights Strategist, User Research

    June, 2022 - present

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