Mona Kochhar is an Associate Director at Fareportal, with experience dating back to July 2016. Prior to this role, Mona served as Assistant General Manager of Training and Development at Intelenet Global Services from April 2010 to June 2016, focusing on managing new hire induction, VNA, soft skills, and domain training for various sectors including travel, healthcare, and finance. Earlier in the career, Mona held the position of Assistant Manager Training at IBM Global Business Process Services from April 2008 to April 2010, overseeing domain and soft skills training for an OTA and managing the complete training process including hiring and performance management. Educational background includes a 12th degree in Botany, Zoology, and Chemistry from DAV School Chandigarh and a Bachelor of Science (BSc) in Chemistry from Kendriya Vidyalaya.