Steve Michael S. has extensive experience in customer service and management, currently serving as Service Excellence Supervisor at FARFETCH since March 2022. Prior to this role, Steve held various supervisory and managerial positions, including Service Supervisor at FARFETCH Platform Solutions and Customer Service Manager at Webhelp. Earlier career stages included leadership roles at SELLBYTEL Group GmbH and significant contributions to Maglepress as an Editor and Multimedia Technician. Steve's educational background includes a degree in Multimedia and Information Technologies from Faculdade De Letras Lisboa and IEFP, complemented by experience in quality analysis and team management in various organizations.
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