John Palazzolo

John Palazzolo is a seasoned professional in solution sales and engineering, currently serving as a Solution Sales Executive at Farlinium since January 2024. Prior to this role, John was a Principal Solution Engineer at Qualtrics from September 2021 to October 2023, where John contributed to enhancing cloud-based experience management through data-driven decision-making. John's earlier career includes significant roles at NICE Ltd as Lead Solution Engineer in Performance Management, and at Mattersight Corporation, where John held titles of Senior Director of Customer Solutions and Director of Program Management. Additionally, John started as a Consultant at eLoyalty, a TeleTech Company, focusing on customer experience solutions. John holds a Bachelor of Science degree in Operations Management, International Studies, and Finance from Indiana University - Kelley School of Business.