Dana A. May Ccxp Cdmp, Maol

Dana A. May CCXP, CDMP, MAOL serves as the Director of Marketing and Customer Experience at Farm Bureau Mutual Insurance Company of Idaho, a role that includes restructuring the customer experience department and overseeing marketing initiatives since January 2017. Previous experience includes Vice President of Underwriting and Policy Administration, Director of Project Management, and Manager of Risk Investigations at Amazon. Dana's career also encompasses management roles at OneMain, Idaho Central Credit Union, and various positions in early career settings within the service and consulting sectors. Educational qualifications include a Master of Arts in Organizational Leadership from Gonzaga University and a Bachelor of Arts in Organizational Communication from Idaho State University, complemented by a minor in Russian Language and Literature.