Courtney Prinzo

Courtney Prinzo has extensive experience in project management and strategic operations. Courtney is currently the Director of Strategic Operations at Farm Credit Bank of Texas, where they have successfully implemented transformative business initiatives and established a Project Management Office (PMO) to support customer needs. Courtney has also led the integration of Lean and Agile methodologies, improving problem identification and customer feedback.

Before joining Farm Credit Bank of Texas, Courtney served as the Director of the Global IT PMO at HID Global, where they successfully grew the organization from four to thirty-five projects, leading the full project lifecycle and fostering improved cross-functional collaboration. Courtney implemented resource tracking tools and achieved significant improvements in resource allocation. Courtney also prioritized project schedules and implemented KPIs and metrics data, resulting in an 88% improvement in customer satisfaction scores.

Prior to HID Global, Courtney worked as an IT Project Manager at General Motors and a GEO Project Manager at Dell. Courtney began their career at David Weekley Homes as a Project Coordinator.

Courtney Prinzo earned a Bachelor of Science degree in Psychology from Texas State University, which they completed from 2002 to 2005. In addition, they hold certifications in Six Sigma Black Belt at the Level I from the Farm Credit Bank of Texas and SAFe Lean Portfolio Management (LPM) from Scaled Agile, Inc., obtained in July 2021. Courtney is also pursuing the Six Sigma Black Belt Level II certification, to be obtained in 2023, from the same institution.