Paula Greenough

Paula Greenough is an experienced Business Systems Analyst III at Farm Credit Financial Partners, Inc., since October 2018. Previously, Paula has held various roles, including Customer Service Specialist at MassMutual, where responsibilities included enhancing client experience and resolving service requests. Other positions include Project Coordinator for the MassMutual Broker Dealer Integration Project at PRO Unlimited and Test Consultant at MassMutual Financial Group, focusing on test plans and defect management. Earlier roles at MML Investor Services and MassMutual Financial Group involved data management and compliance assistance. Paula's career commenced as an Administrative Assistant at Greenberg Rosenblatt Kull & Bitsoli, demonstrating a solid foundation in organizational support. Educational background includes attendance at Agawam High School.