Ray Austad, CISSP, is an experienced professional in operational risk management and information security, currently serving as the Head of Operational Risk Management at Farmers Insurance since June 2014. In this role, Ray provides thought leadership and oversees the ORM team, focusing on improving risk management practices and fostering a risk-aware culture. Previous positions include Director of Information Security and Risk Management and Business Information Security Officer at Zurich Farmers Insurance, where Ray balanced security needs with business growth. Additional roles include Security Evangelist at ISSA Los Angeles and Digital Communication & Information Systems Manager at Stephen S. Wise Temple. Ray holds a Master of Fine Arts in Cinematography and Film/Video Production from Chapman University and a Bachelor of Arts in Liberal Arts and Sciences from California State University, Long Beach.