David Jones - Assoc Cipd

David Jones is an experienced Learning & Development Business Partner with a tenure at Fasthosts Internet Ltd since October 2005, specializing in equipping customer-facing staff in the UK and the Philippines with essential product knowledge. Prior roles include Senior Training Officer, Technical Trainer, and Senior 1st Line Technical Support Engineer at CPC Computers, where responsibilities encompassed managing help desk operations and technical support for small to medium-sized businesses. David began a career in IT at Matrix Information Technology Ltd as an IT Support Technician, offering support services and training across Europe. Educational qualifications include a CIPD Level 5 Diploma in Human Resource Development and a Level 3 in Learning & Development, along with a HND in Multimedia Information Technology from the University of Gloucestershire.