Pratiksha Patil

Pratiksha Patil has a diverse range of work experience in the technology sector. Pratiksha is currently working as a Senior Security Technical Account Manager at Fastly since March 2022. Prior to this, they were the US Head of Client Services at Cloud9 Technologies, LLC from January 2019 to March 2022. In this role, they managed a team of cloud support engineers responsible for troubleshooting and resolving network and product-related issues. Pratiksha also has experience at Imperva (formerly Distil Networks), where they held multiple roles. From January 2017 to January 2019, they served as a Team Lead in Support Engineering, focusing on identifying and policing malicious website traffic. Before this, they worked as a Support Engineer from September 2015 to December 2016. Pratiksha'sresponsibilities in this role included troubleshooting network connectivity issues, analyzing network access logs, and recommending Distil application security solutions for customer requirements. Overall, Pratiksha has a strong background in technical support, network troubleshooting, and client services.

Pratiksha Patil completed their Bachelor of Engineering (B.E.) in Electrical, Electronics, and Communications Engineering at the University of Mumbai. Pratiksha then pursued a Master of Science (M.S.) in Computer Systems Networking and Telecommunications at George Mason University from 2013 to 2015. In 2018, they enrolled in Harrisburg University of Science and Technology and obtained a Master of Science (MS) in Information Technology Project Management in 2020. Additionally, they attended Product School in 2018 to further their studies in Product Management. Pratiksha Patil has also obtained various certifications, including the Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) from Cisco in January 2015 and the Amazon Web Services Solutions Architect Associate certification from Amazon Web Services (AWS) in September 2020. Pratiksha also holds an Advanced Network Protocols Technician certification from George Mason University and a Software Product Management certification from Product School.